Peak Power
Speed
Range
Load
Peak Torque
Battery
Tires
ChargerAlpine Ride Shop
2226 Alpine Blvd, Alpine, CA 91901
+1 (619) 722-7133
Peak Power- 665 w
Speed- 28mph
Range- 70mi
Load- 383lbs
Peak Torque- 65 n.m
Battery- 48 V 15 Ah
Tires- 27.5 × 2.1in
Charger- 54.6 V, 2 A
Everyday Features. Real-Life Benefits.
From daily errands to weekend rides, ELEANOR combines easy handling, practical features, and all-day comfort for every journey.
500W
Motor
27.5×2.1
Tires
Hydraulic Disc Brake
Brakes
48V 15Ah
Battery
68.5 lbs
Net Weight
Is ELEANOR right for your ride?
Consider ELEANOR for comfortable everyday rides on paved routes. It combines a step-thru frame, a 500W motor, front suspension and 27.5 × 2.1-inch tires.
Compare riding position, rider fit and bike weight alongside battery range. Actual range depends on riding conditions and how much motor assistance you use.
Two Sensors. Two Ways to Ride.
While many e-bikes offer just one sensor, Eleanor gives you both. Switch between responsive torque assist and effortless cadence assist to ride your way.
Make Comfort Part of Your Day
Make the market run part of your morning, then take the longer way home with your partner. ELEANOR combines 60mm front suspension and a rear rack for everyday paved-route riding.
- 500W motor
- 27.5 × 2.1 in tires
- 68.5 lb listed bike weight
Make every stop easier
The step-thru aluminum frame gives you a lower frame opening for getting on and off at everyday stops.
Less hassle at every stop, more freedom to ride.
Comfort over everyday bumps
A 60mm front suspension fork helps soften small bumps on paved routes and neighborhood streets.
Suspension does not remove road hazards. Slow down for potholes, wet surfaces and uneven pavement.
Room for the market bag
The included rear rack is rated for up to 100 lb, giving you a place to secure groceries or daily essentials.
383 lb total payload and 100 lb rack capacity are separate limits.
Find Your Fit
Find a comfortable position that feels right for you.
Ride with Confidence
Get familiar with your controls before your first ride.
More Than A Ride.
A Part Of Everyday Life.
Everyday Rides, Made Better.
From morning errands to evening rides, ELEANOR makes every journey more comfortable, confident, and enjoyable.
More Time Outside. More Moments.
Whether it’s a neighborhood ride, a weekend trip, or a simple afternoon outdoors, ELEANOR helps you enjoy more moments that matter.
Quality Testing
Made To Last
UL Battery
Safety First
Customer Support
Here When You Need Us
Warranty
Built To Support You
Weather Protection
IPX6 Ready For Everyday Life
Full specifications
Discover Details
General information
| Model | ELEANOR |
|---|---|
| Maximum payload | 383 lbs |
| Net weight | 68.5 lbs |
| E-bike class | Class 2 Mode Available |
Electrical system
| Motor | 500 W |
|---|---|
| Maximum torque | 65 Nm |
| Top speed | 28 mph |
| Battery | 48 V 15 Ah |
| Charger | 54.6 V, 2 A |
| Range (up to) | 70 mi |
| Throttle speed | Up to 20 mph |
| Pedal assist speed | Up to 28 mph |
| Speed limit | Adjustable to 20 mph |
Frame & suspension
| Frame material | Aluminum Alloy |
|---|---|
| Suspension | 60 mm Front Suspension Fork |
Wheels & tires
| Tires | 27.5 in × 2.1 in |
|---|
Braking & drivetrain
| Brakes | Hydraulic Disc Brake |
|---|---|
| Drivetrain | 8-Speed Drivetrain |
Cockpit & accessories
| Rear rack | 100 lbs |
|---|---|
| Display | LED Display |
Safety & certification
Tested by ACT TEST LAB for compliance with UL 2849 for the e-bike electrical system and UL 2271 for the lithium-ion battery.
Additional details
- FRAME TYPE Step-Thru
- WHEEL SIZE 27.5″
- SEAT Adjustable Seat Height
Recommended rider height
160–185 cm≈ 5′3″–6′1″
| Frame type | Step-Thru |
|---|---|
| Frame size | Medium / 17 in |
| Wheel size | 27.5 × 2.1 in |
| A — Seat tube length | 450 mm ≈ 17.72 in |
| B — Seat tube angle | 72° |
| C — Head tube length | 150 mm ≈ 5.91 in |
| D — Head tube angle | 69° |
| E — Effective top tube length | 630 mm ≈ 24.8 in |
| F — Bottom bracket height | 296 mm ≈ 11.65 in |
| G — Bottom bracket drop | 55 mm ≈ 2.17 in |
| H — Chainstay length | 480 mm ≈ 18.9 in |
| I — Fork offset | 42 mm ≈ 1.65 in |
| J — Wheelbase | 1167 mm ≈ 45.94 in |
| K — Frame reach | 425 mm ≈ 16.73 in |
| L — Frame stack | 630 mm ≈ 24.8 in |
| Fork travel | 60 mm ≈ 2.36 in |
| Fork height | 480 mm ≈ 18.9 in |
Fit depends on height, inseam and reach. Imperial lengths are rounded conversions of the original metric measurements.
What's In the Box
Yes. The step-thru frame makes mounting and dismounting easier, while the comfortable riding position provides confidence for everyday use.
We're here to help even after your bike arrives.
Email marketing@e11evenbike.com with your order number, a description of the issue, and photos or videos if possible.
Our support team will help troubleshoot the problem and guide you through the next steps, including warranty service when applicable.
Yes. E11EVEN offers a 15-day return window for eligible e-bikes.
For non-defective returns, the bike must meet our return conditions, including fewer than 10 miles on the odometer and original packaging. Return shipping fees of $150–$350 may apply.
Returns are not automatically free, so we recommend reviewing our Return Policy before ordering.
Need assistance? Contact marketing@e11evenbike.com.
Need help setting up your ELEANOR?
If you also have questions, please contact marketing@e11evenbike.com for model-specific assembly guidance and assistance.
If you're unsure about any installation step, our team can help you understand the process and prepare for your first ride safely.
You don't necessarily need to ship your entire bike back for every issue.
Our team can help diagnose problems remotely and determine whether replacement parts or additional service are needed.
You can also explore our dealer network for possible local service options. Availability varies by location.
Email marketing@e11evenbike.com for assistance before arranging repairs.
If your ELEANOR arrives damaged or appears to be missing parts, please contact us as soon as possible.
Email marketing@e11evenbike.com with your order number and clear photos of the packaging and affected parts.
Our team will review the issue and help determine the next steps. Please keep the original packaging until the issue is resolved.
Yes, you can explore test ride opportunities before making a purchase!
Our official E11EVEN location is at 2485 Coral Street, Vista, CA 92081, USA. Please contact us in advance to confirm whether an ELEANOR test ride can be arranged.
You can also visit one of our authorized dealers across the U.S. to see our e-bikes in person and arrange a test ride where available.
Find a location near you on our Dealer Page.
E
Honestly, I wanted the red Eleanor the second I saw it. I’d been checking their site for a while waiting for it to actually go on sale, so when they finally launched, I was pretty excited.
I ended up getting nearly $400 off, an accessory bundle, and a 3-year warranty, which was already a win for me. But then I also got some cute little extras like a tote bag and keychain. Totally wasn’t expecting that lol. Such a nice surprise.
I live by myself and mostly use it for going to work, grocery runs, and random little errands. Everything is kind of that annoying distance where it’s too far to walk, but driving feels like overkill. And finding parking is always a headache.
So yeah, I’d been wanting a good e-bike for a while. Then I saw this red one and was basically like… yep, that’s the one
I’ve been riding it and honestly I really like it. Super comfortable, easy to ride, and I actually look forward to taking it out.
I don’t normally write reviews, but I felt like I had to for this one. Really happy with my Eleanor
K
It’s the kind of bike I can see myself reaching for when the trip is too far to walk but not worth taking the car. That’s basically what I wanted.
S
The easy step-through makes a difference when you’re getting on and off several times in one ride. I also appreciate that the bike still looks clean with the rack installed.
R
Overall I like the bike a lot. I spent a little time adjusting the seat and getting the fit where I wanted it, but after that the layout felt natural. Rear rack is a plus.
A
I’m not looking for an aggressive riding position. This setup feels much more relaxed, which is exactly what I wanted. The color looks great too.
D
This has a nice balance. It looks comfortable and useful, but still has some style to it. I’d probably add a small bag on the rear rack and leave everything else pretty minimal.
M
Mostly short trips, coffee runs, and getting around the neighborhood. For that, the upright position and easy frame make a lot of sense. Nothing feels overly complicated.
L
Big fan of the low step-through. I stop a lot when I’m out running errands, so that detail matters more to me than a long list of specs. The whole bike feels approachable.
J
I wanted something that looked simple enough for quick neighborhood trips. The frame shape, rack, and relaxed setup all work for that. The red finish has more personality than I expected.
E
The step-through frame is what I noticed first. Getting on and off feels straightforward, and the upright position makes sense for short errands. I also like having the rack there without the bike looking too bulky.
N
No complicated look, no oversized frame. The bike has the features I’d actually use day to day and the overall proportions feel manageable.
