Alpine Ride Shop
2226 Alpine Blvd, Alpine, CA 91901
+1 (619) 722-7133

Designed for the way families live, WINGMAN combines everyday comfort with practical features that help you carry more, explore more, and enjoy every ride.
Consider WINGMAN for commuting and everyday errands. It combines a step-thru frame, a 500W motor and 20 × 3.3-inch tires in a utility-focused design.
Check both the total load limit and the separate rear-rack limit before carrying cargo. Rack capacity alone does not establish compatibility with a passenger seat.
While many e-bikes offer just one sensor, Wingman gives you both. Switch between responsive torque assist and effortless cadence assist to ride your way.
Groceries on the way home. Picnic supplies for a weekend together.

The included rear rack is rated for up to 55 lb, for securely attached groceries or everyday gear.
300 lb total payload and 55 lb rack capacity are separate limits.
The step-thru frame creates a lower opening for getting on and off while running errands.
Always stop and stabilize the bike before loading.
The handlebar-mounted display and controls keep ride information within view on daily route.
Practice starting, stopping and changing assistance before carrying a load.
Find a comfortable position that feels right for you.
Get familiar with your controls before your first ride.
Discover Details
| Model | WINGMAN |
|---|---|
| Maximum payload | 300 lbs |
| Net weight | 75 lbs |
| E-bike class | Class 2 Mode Available |
| Motor | 500 W |
|---|---|
| Maximum torque | 70 Nm |
| Top speed | 28 mph |
| Battery | 48 V 15 Ah |
| Charger | 54.6 V, 2 A |
| Range (up to) | 70 mi |
| Throttle speed | Up to 20 mph |
| Pedal assist speed | Up to 28 mph |
| Speed limit | Adjustable to 20 mph |
| Frame material | Aluminum Alloy |
|---|---|
| Suspension | 60 mm Front Suspension Fork |
| Tires | 20 in × 3.3 Anti-Puncture Tires |
|---|
| Brakes | Hydraulic disc brakes |
|---|---|
| Drivetrain | 7-Speed Drivetrain |
| Rear rack | 55 lbs |
|---|---|
| Display | LED Display |
Tested by ACT TEST LAB for compliance with UL 2849 for the e-bike electrical system and UL 2271 for the lithium-ion battery.
Recommended rider height
155–175 cm≈ 5′1″–5′9″| Frame type | Step-Thru |
|---|---|
| Frame size | Small / 15 in |
| Wheel size | 20 × 3.3 in |
| A — Seat tube length | 406 mm ≈ 15.98 in |
| B — Seat tube angle | 72.8° |
| C — Head tube length | 150 mm ≈ 5.91 in |
| D — Head tube angle | 69° |
| E — Effective top tube length | 620 mm ≈ 24.41 in |
| F — Bottom bracket height | 287 mm ≈ 11.3 in |
| G — Bottom bracket drop | 0 mm ≈ 0.0 in |
| H — Chainstay length | 505 mm ≈ 19.88 in |
| I — Fork offset | 46 mm ≈ 1.81 in |
| J — Wheelbase | 1205 mm ≈ 47.44 in |
| K — Frame reach | 450 mm ≈ 17.72 in |
| L — Frame stack | 523 mm ≈ 20.59 in |
| Fork travel | 60 mm ≈ 2.36 in |
| Fork height | 425 mm ≈ 16.73 in |
Fit depends on height, inseam and reach. Imperial lengths are rounded conversions of the original metric measurements.



WINGMAN is designed for riders who want a practical everyday E-Bike that fits into family life. It is ideal for errands, neighborhood rides, carrying essentials, and weekend outings.
Yes. E11EVEN offers a 15-day return window for eligible e-bikes. For non-defective returns, the bike must have fewer than 10 miles on the odometer, show no signs of use or wear, and include its original packaging. Return shipping costs $150–$350 and is deducted from your refund. If the return is due to an E11EVEN-verified quality issue, return shipping is covered.
You may not need to ship your entire bike back. E11EVEN offers technical support and works with authorized dealers and service partners in selected U.S. locations.
Our team can help troubleshoot problems, discuss available local service options, and guide you through replacement parts or warranty claims when applicable.
Email: marketing@e11evenbike.com
Some assembly and safety checks may be required before your first ride. You can view video here.
If you're unsure about any step, our support team can help with assembly questions, setup guidance, and troubleshooting. We recommend professional assistance for any safety-critical adjustments you're not comfortable making yourself.
For assistance, email marketing@e11evenbike.com
We're here to help. Please inspect your package when it arrives.
If you notice shipping damage or missing parts, contact marketing@e11evenbike.com within 48 hours of delivery with photos or videos of the issue.
Our team will review the situation and help determine the appropriate solution. Please keep the original packaging until the issue is resolved.
Eligible 2026 and newer E11EVEN e-bikes are covered against qualifying manufacturing defects for up to 2 years or 5,000 miles, whichever comes first.
Coverage includes eligible components such as the battery, motor, frame, brakes, and electrical system. Normal wear, accidental damage, misuse, and unauthorized modifications are generally excluded.
Simply email marketing@e11evenbike.com with your proof of purchase, a description of the issue, and clear photos or videos. Our technical support team will help identify the problem and explain the next steps.
If an eligible component needs replacement, we'll guide you through the warranty claim process.
Need a replacement battery, charger, brake component, or another part?
Contact our support team with your bike model and the part you're looking for. We'll help identify compatible options, check availability, and explain how to proceed. Some replacements may qualify for warranty coverage.
marketing@e11evenbike.com