OVERVIEW

This website is operated by E11EVEN (“we,” “us,” “our”). Throughout the site, the terms “you,” “user,” and “customer” refer to any individual or entity accessing or using our website and services.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all site users, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the Terms, you may not access the website or use any Services. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that:

You are of legal age in your state or country of residence;

You are not using our Service for any unlawful or unauthorized purpose;

You will not violate any applicable laws including copyright regulations.

Any breach of these Terms will result in an immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that except for credit card data, your content may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. All materials are provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We may modify website content at any time, but we have no obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time, without notice. We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges must follow our Return Policy.

We make every effort to display product colors and images accurately. We cannot guarantee your device display will accurately reflect colors.

We reserve the right to:

Limit sales to any person, region, or jurisdiction;

Limit quantities purchased;

Discontinue products at any time;

Offer descriptions, pricing, or promotions that may vary by region.

We do not warrant that products or services will meet your expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

We may limit or cancel quantities purchased per person, household, or order. If an order is modified or cancelled, we may attempt to notify you via the email and/or billing address provided at checkout.

You agree to:

Provide complete, current, and accurate purchase and account information;

Promptly update your account details, including email, billing address, and credit card numbers.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or input.

You acknowledge that such tools are offered “as is” and “as available,” without warranties or conditions of any kind. We shall have no liability arising from your use of optional third-party tools.

Any new features, tools, or services added to the website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy and do not warrant or assume liability for third-party materials, products, or services.

Your interactions with third-party websites are entirely at your own risk.

SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you send comments, ideas, feedback, or other submissions (collectively “Comments”), you agree that:

We may edit, copy, publish, distribute, translate, and use them in any medium;

We are under no obligation to maintain Comments in confidence, pay compensation, or respond.

You agree that your Comments will not:

Infringe third-party rights;

Contain unlawful, abusive, obscene, or harmful content;

Include malware or disruptive code;

Misrepresent your identity.

You are solely responsible for your Comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which forms part of these Terms.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, and shipping times.

We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate at any time, without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

Any unlawful purpose;

Violating regulations, rules, or laws;

Infringing intellectual property rights;

Uploading viruses or harmful code;

Harassing, abusing, insulting, or discriminating against others;

Submitting false or misleading information;

Scraping, crawling, or harvesting data without permission;

Attempting to bypass website security features.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and all products delivered are provided “as is” and “as available” without warranties of any kind, express or implied.

To the fullest extent permitted by law, E11EVEN shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, data, or use.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold E11EVEN, its affiliates, employees, directors, and agents harmless from any claims or demands made by any third party due to your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

You may stop using the Service at any time. We may terminate your access if you fail to comply with these Terms. Obligations and liabilities incurred before termination shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any related policies posted on the website constitute the entire agreement between you and E11EVEN and supersede prior agreements or understandings.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of [Insert Applicable Jurisdiction — e.g., California, USA]. Any disputes shall be resolved exclusively in the courts of that jurisdiction.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.

We reserve the right to update or replace any part of these Terms at any time. Your continued use of the website constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: support@ellevenbike.com

Company Name: Electromobility Solutions, Inc.,

Address: 2485 Coral Street Vista, CA 92081,USA

Phone : 888-905-8243