Contact information

Contact Information


E11EVEN Bike is committed to providing reliable customer support before and after your purchase.

For questions about our electric bikes, orders, warranty, shipping, or after-sales service, please contact our customer support team.

Email:

  • info@e11evenbike.com
  • marketing@e11evenbike.com
  • support@e11evenbike.com

Customer Support Hours:
Monday - Friday
8:00 AM - 4:00 PM PST

We typically respond within 1-2 business days.